Buying from The Luxury Closet in the UK: Duties, Returns and Authenticity
Reviewed by the Nuvinty editorial team · Policies checked
The Luxury Closet is a pre-owned luxury reseller based in Dubai. Delivery to the UK is included in the price, but customs duty and import VAT are paid to the courier before delivery, and the return window is short. Budget for the import charges before you buy.
Pre-owned luxury reseller, ships from Dubai. Nuvinty currently shows 70,375 listings from The Luxury Closet. Nuvinty doesn't sell, ship or authenticate anything: you buy on The Luxury Closet's site, under its policies, summarised below from its own pages.
The Luxury Closet policies for UK buyers
- Ships from
- Dubai, UAE, by express couriers such as DHL and FedEx; up to 2–3 weeks outside the Middle East. Source: Delivery and returns
- Delivery cost to the UK
- Included in the price. Source: Delivery and returns
- Import duty and VAT
- Not included. Paid to the courier during customs clearance, before delivery. Source: FAQ
- Returns
- 3 days from delivery, only on items not marked 'No returns on this item'; a small per-item fee applies. Duties already paid are not refunded. Hermès Birkin and Kelly bags are non-returnable. Source: Delivery and returns
- Authenticity
- Authenticated by its in-house team, with a lifetime authenticity guarantee. Not every item comes with the brand's own card or certificate. Source: FAQ
- Currency
- International orders are charged in US dollars by default, so your card may convert at a slightly different rate. Source: Delivery and returns
Before you buy
- Add roughly a fifth for import VAT and any duty; our import cost calculator gives a closer figure.
- Check whether the listing says 'No returns on this item' before you buy.
- Raise any problem within 3 days of delivery.
- Work out the landed cost of anything shipping from abroad with our import cost calculator.
Frequently asked questions
Do I pay import charges when buying from The Luxury Closet?
Yes. Delivery to the UK is included, but customs duty and import VAT are not: the courier collects them during customs clearance, before handing over the parcel. They are not refunded if you return the item.
Policies change. These were read on the seller's own pages on the date above; the seller's current terms always apply. Spotted something out of date? Tell us via our corrections page.